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Author Topic: Antivirus ng computer, cant be executed.  (Read 2033 times)
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eru
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« on: May 29, 2013, 09:08:15 PM »

please i need your help,im not a techy person...cant solve it talaga.
here is the case,while i was in the phils,my husband purchased antivirus software online,trend micro cloud.it worked at first according to my husband (who knows nothing bout pc.skype and light surfing lang ang ginagawa.all in all di marunong) until one day, namalayan niya na di na nag sa-scan ang cloud.when i got here in japan,i checked the antivirus, thought expired lang.today we noticed sa credit info na nagbayad kami lately sa cloud ng 6k yen.so,it should be working.upon checking,it is turned off.at kahit anong gawin kong on,ayaw.na uninstall ko na yung other antivirus software na ginamit namin noon.ang running lang is windows defender..papaano po kaya to? na try ko na rin i off ang windows defender and i-on ang software,ayaw pa rin....    sad4
« Last Edit: May 30, 2013, 04:19:13 PM by striver » Logged
jhemie
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« Reply #1 on: May 30, 2013, 10:26:37 AM »

Eru san goodmorning;

           Hindi naman kailangan bumili ng anti-virus kung windows ang OS ng computer mo. Ang ginawa ko download ko lang ang Microsoft Security Essentials sa Microsoft official website. Libre ito at kahit ilang taon mo gamitin walang problema.
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gtalahib
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« Reply #2 on: May 30, 2013, 10:29:31 AM »

hi eru-sama,

one reason kaya di siguro gumana is because of the windows defender. how about turning it off and try running your anti-virus again?

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cuteetiger
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« Reply #3 on: May 30, 2013, 01:16:23 PM »

Natry ko na rin magpurchase na software online before nong Windows pa hawak ko, ok naman sya.
Much better sigurado itawag at itanong nyo don sa mismong binilhan ninyo. Para maturo nila ng mabuti.  angel3
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eru
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« Reply #4 on: May 30, 2013, 04:28:23 PM »

Hello!maraming salamat ra reply nyo.kahapon natapos ko na po,ni reinstall ko gamit yung dating cd na unang binili.automatic namang na renew.nakapag download na rin ako ng ms essentials,kaso sayang kasi kung di ko gagamitin yung luma,6k yung amount sa credit bill.stop ko na nga to next year.
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